WD Community

Files are read slowly (4TB WD external)

Hello,

I have bought a 4TB WD external Hard Drive Model: (WDBYFT0040BBK-WESN), and after few days of use it became very slow in copying and reading data. and it’s only 1 TB full

Some files are copied at a good speed of 57~100 MB/S, and others are read only at 16~22 MB/S Max

Please help me.

Hello,

Please refer to the following KBA article: Windows: USB 2.0 Drive Slow Data Transfer Rates

We would also recommend you perform a diagnostic test on the drive to determine its optimal health (How to Install and Use WD Security and WD Drive Utilities Features)

Thank you for your reply,
I’ve already tested it on two Desktop Computers with high speed USB3 ports, and windows system is installed on SSD with 16GB DDR4 RAM and the other has 8GB DDR3 RAM with SSD Also.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.