WD Community

Files are deleted after playing

Hello,

The files or folders are deleted after playing. I can not see the the files/folders, unless through system setting/file management. However, when i select it, the player says the media/folder is empty. The only option i can do here is to delete

I can not even delete the file with my PC, so i have to go to system setting/file management/delete in the player.

Can you please help? My apologies if this has already been posted (in this case, please resend the link)

Thanks and Regards,

Old_user

Probably this bug.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.