File sharing links and Hotmail

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I posted a question about file sharing earlier in the week which was resolved, but I did come across another problem.

I sent a link to a pal so she could download a file on my MyCloud. She kept on saying she was getting an error message. I eventually discovered that if I sent it to her Gmail account she could download the file with no problem. The same happened when I sent the link to a Hotmail account that I have, but again no problem with my Gmail account.

Is this a known problem?

Pete

2

Hi,

I haven’t seen this case before on the community.

Thanks for sharing. As a recommendation, please contact WD support for direct assistance on this case.

WD Contact info:

3

Seems to be a “feature” of Hotmail that it blocks web links from unknown sources. Although there are some settings to fix it, I’ve been able to sort it yet.

4

Some have indicated that to get a pasted in URL to work properly in Hotmail one has to add a space after the URL.

http://www.wikihow.com/Add-Hyperlinks-to-Email-Messages-in-Hotmail

5

That is not my problem, I use Gmail to send a link to a pal, but when its clicked they get the following error message.

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<error_code>401</error_code>
<http_status_code>401</http_status_code>
<error_id/>
_<error_message>Request is not allowed</error_message

I have a Hotmail account which I used to monitor the problem. I get the same error message, but if I right click and copy the link, then paste it into my browser (Chrome) it works.

6

What happens if you use a site like TinyUrl (http://tinyurl.com/) to create a shortened URL from a longer URL and paste that shorter URL into the email to the Hotmail user?

7

Yes, that works. The original URL was 292 characters long. So it must be to do with the size not a security feature of Hotmail.

Thanks for the fix.