File retrieval Problem


I’m trying to retrieve a specific folder from the “Other” portion of a drive on my My Book Essentials. However, when I find that folder, and try to deselect other folders, I can’t deselect all the folders that I don’t want to retrieve. How do I deselect every folder but the one I want?

Thanks for your help, or a link that explains the situation.


It’s just as it sounds, check only the folder you want. If that doesn’t work then go to the drive and navigate the smartware.swstor folder, it has a PC layout and has the files so you can just drag them out.