File Management

I’m having trouble with file management.

Couple of things.  seems like the backups are all to the smartware folder even though I have folders for my wife and myself.

Good thing it did backup becasue we had a laptop crash and all our files are fine.  But getting them restored to a different computer especially itunes seems to be hard. Any suggestions?

Thanks!

Hello,

If you created a backup using WD Smartware then you should be able to retrieve your files using the same software.

Check page # 49 of the WD Smartware user’s manual:

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705057.pdf