File explore

hi I have a my cloud and just brought a new laptop with windows 11 when I use file explorer to search for my drive on my network it finds it so I right click on the drive but only gives me view web page or view short cut i cant see my files witch means I cant add or delete stuff.
ps… i use it as a media drive to watch films on using raspberry pi

thank you in advance

@paulsharman

Have you checked the User Manual for the My Cloud Home?