Hi
I’ve received an 0x800701E3error saying;
Due to a device error number 0x800701E3…something…
…fatal error device hardware.
This was when I was copying files from the laptop to external hard disk. I done the Windows error check thing and it came back as fine. I began another attempt at transferring new files and it came back again with same error code 0x800701E3.
I’ve downloaded the WD diagnostics tool off the website and it read the Seagate 2TB HDD which got a PASS and the Toshiba internal laptop HDD also got a PASS.
The WD Elements 5TB however got a “?Not Available” reading. I hovered over it and saw a message ribbon saying something like a “S.M.A.R.T. error reading”, as for as I can tell anyway. I’m hoping I was just me imagining it and after I’ve done the test, I’ll come back as PASS. BTW what does S.M.A.R.T does that mean?
I’ve got it to start testing the WD 5TB HDD with the Diagnostics and its working away doing an Extended Test right now. It looks as though it will take 8 long hours.
I’ve already have a backup and only 1TB data has been moved from the old backup so really, no real risk of data loss.
Question;
1)Can the diagnostics tool tell you the real issue with the HDD even though Windows error check is saying its fine.
2)What does the S.M.A.R.T error mean?