Hi, please consider the following scenario. Two EX2Ultra drives with initial firmware were installed, one on premises and another at off-site location. Two backup jobs were configured from on-premises drive to off-site drive via the internet. After some time passed, both drives were automatically …

Failing to create a remote backup job with EX2Ultra on 2.31.149

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2

Brandon.P March 23, 2019, 12:04am 2

Hi Jacob,

There is a new firmware update available (v2.31.163) through manual update. You should update the firmware version of My Cloud EX2 Ultra with the latest version in this concern.