Failed to create device user. (400073

[ERmorel]

Hi,

See if the following link helps

Mycloud fails to post cloud user email [ Failed to update device user. (400068) ]

Go into the mycloud ui, cloud section, select a user, click the email tab, and  Failed to update device user. (400068) A whole series of problems started when I added a second user that had the same first name, it just wholly busted the device ,making a ‘chris’ and ‘chris2’ , but all of a sudden cloud access showed no devices, everything just broke Opened tracks with WD days ago, but got no response. Anybody ever done anything similar ( or figured out how to chhange the security on files on …