I have a Mybook NAS that has failed and is about 5 years old. I had WD support which was very helpful and we concluded that the drive failed. With no option to recover I removed the drive from the case, knowing that I no longer can get support, and put the drive into my Windows box and the drive is healthy. However it is written in either Linux or Unix, I am not sure which and want to put it into a usb case and get my data back. Windows sees the drive and reports it as healthy (1TB Black) but I can’t assign it a Drive Letter. Any suggestions on a work around?
You have posted your topic in the WD MY CLOUD sub-forum.
Note that this is the wrong subforum for your device.
To get Windows to access and read Linux formatted disks, one needs to use a Linux driver.
Thanks so much for the help. I apologize for picking the wrong forum, but admittedly this was a bit over my head. I don’t know what the device I had was called, it was about 5 years ago. The enclosure was white, round in front, with a vertical white light in the center that pulsated until the boot up process was completed. I tried to find it on the web but it must be discontinued. So I wasn’t sure which forum I was supposed to be in and guessed wrong.
Notwithstanding all of that, I want to express my deep appreciation to WD for providing help to a guy who does own over a half dozen WD drives, internal, and USB, that was there for me when I needed it. WD is not a leader in its filed by accident. Obviously not a forum user, the fact that it exists is true testimony to WD’s commitment to the end user.
Thank you very much and I will follow up on the advice provided.