"fail to find metadata for file"

I am trying to retrieve photos from My Book 1tb but once everything has been retrieved it is telling me all my photos cannot be found, ‘fail to find metadata for file’. The folder that i saved them in appears back in the orginal place just not the photos in the folders.

Please help…

I am anxiously waiting to see if you get an answer. Nothing in the literature speaks to digital metadata files as being only retrievable format. After buying my 2TB, I scanned several thousand slides, none of which, of course have metadata info.

Perhaps a 3rd party retrieval program might work.

Good luck to both of us!