Fail to acess My Cloud remotely via WD2Go

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hi. I have a My Cloud device woprking OK, except when trying to access remotely using WD2Go from my Windows phone. I login and can display folders, but when it comes to opening a folder to see files, I get the error messages “no network available”. What am I missing to do? Thanks

2

The WD2Go app for Windows Phone is no longer supported. If one is using the MyCloud.com web portal make sure one’s My Cloud has been updated to the latest firmware.

3

What Windows phone app can I use instead of WDMyCloud2Go, pls?