Factory default


#1

I’ve been looking all over the website on how to reset the factory settings and trying to find  the software that came with it.  I also looked through the forum and found one topic for reseting the device but noeone gave a description.


#2

What is the model number of your Passport?  No past or present Passport has a factory reset switch like those you would find on our network drives.  However, you can reformat the drive and then download the software that we bundled with it.

WD KB #3865: How to install, partition, and format a WD drive on Windows (7, Vista, XP, 2000) and Mac OSX

WD KB #7: Where to download software, utilities, firmware updates, and drivers for WD products (from the Downloads Library)