Factory default files deleted

hi i wanted to partition my hard and i formated it ,unfortunetly i forgot to take copy of default factory files on my (my passport) and now my hard is beeing shown on my computer but not detected by wd apps how can i find those files???(i have used some recovery apps but didn’t help me)

Without knowing which version of the MyPassport you have and whether you’re using Windows PC or Mac I can’t give you the specific link, but if you go to the link below and select your specific MP version in the product drop-down list near the top, you can download the software again from the WD site.

That said the software is just supplied for convenience on the drive (to save having to download it from that site), it should make no difference as to whether the drive is detected or anything like that.


I think that’s a standard 2TB basic MP, so