I have a new WD MY Cloud 3tb drive connected to my gigabyte router via ethernet cable. My desktop computer with gigabit network adapter is connected to my gigabit router via ethernet. Everything is gigabit!
I am transferring my music to the new WD MY Cloud and the transfer rate is 10 mbps - as slow as my WD Live TV hub! The light on the back of the Cloud drive is green so it is connected to a gigabit network. Tech support had me download the latest firmware (which was already installed) so I could install it manually but no improvement.
Case # [Deleted]
How can this be so slow? Is this normal? Need help please.