Extremely Slow Speed My Book Live 2 GB

lukaskruger · November 6, 2011, 9:44am

Hi!

I wanted to do a back up off my MacBook Pro OsX 10.7.2 Lion. The back up was about 80 gb so i started it went to sleep and the next morning after approximately ten hours only 2gb of 80 gb were finished, that is really bad! The nas-server was connected to the computer via a lan cable because it is usually the faster way.

jojo1 · November 6, 2011, 12:07pm

Your backup speed should be fast if you turn off itunes, twonky and wd2go (since these applications could be updating their index while running your backup). And be sure to use a Gigabit Ethernet connection (your switch or router must support this)

Check the back of the MBL (The Ethernet port) and if the light is amber instead of green, then it’s working on Megabit mode so it will be slow.

lukaskruger · November 6, 2011, 2:55pm

Hi!

All the programs are turned off and the light is green so that can’t be the problem

ThePizzaMatrix · November 6, 2011, 5:07pm

If you’re on wireless, even with a Gigabit router you’re going to get speeds below Megabit.

lukaskruger · November 6, 2011, 6:55pm

but even if i have the my book live direcly connected via a Lan-cable to my computer it does’nt get faster

ThePizzaMatrix · November 7, 2011, 3:13pm

Then we have an issue. What color is the LED on the BACK of the MBL when connected to your computer?

lukaskruger · November 8, 2011, 10:38am

it is green

Myron · November 8, 2011, 12:56pm

Something else to check…

Go to and log onto the the Dashboard/Web UI
Go to the SUPPORT menu
Create and save a system report to your computer’s hard drive.
Within the downloaded ZIP file locate the text file name named: smart_info
Copy, as a reply, all the text on here BUT please remember not to post the serial number.
Within the downloaded ZIP file locate the text file name named: ifconfig_output
Copy, as a reply, all the text on here.
Within the downloaded ZIP file locate the text file name named: process_list
Copy, as a reply, all the text on here.

The purpose of this exercise is to determine if the hard drive within your MBL is experiencing problems, determine if there are any hardware networking faults and also see what processes are running at the time of the snapshot.

lukaskruger · November 16, 2011, 4:25pm

smartctl version 5.38 [powerpc-unknown-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: WDC WD20EARS-00MVWB0

Firmware Version: 51.0AB51
User Capacity: 2,000,398,934,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Wed Nov 16 17:21:41 2011 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x84) Offline data collection activity
was suspended by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (36600) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 175 171 021 Pre-fail Always - 6208
4 Start_Stop_Count 0x0032 096 096 000 Old_age Always - 4198
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 2044
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 23
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 9
193 Load_Cycle_Count 0x0032 167 167 000 Old_age Always - 99406
194 Temperature_Celsius 0x0022 113 093 000 Old_age Always - 37
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error

1 Short offline Completed without error 00% 26 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

eth0 Link encap:Ethernet HWaddr 00:90:a9:b0:ad:88
inet addr:192.168.1.68 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::290:a9ff:feb0:ad88/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:21985573 errors:0 dropped:0 overruns:0 frame:0
TX packets:11020524 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3428884043 (3.1 GiB) TX bytes:1304346629 (1.2 GiB)
Interrupt:32

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:4437888 errors:0 dropped:0 overruns:0 frame:0
TX packets:4437888 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:368882947 (351.7 MiB) TX bytes:368882947 (351.7 MiB)

USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
root 1 0.0 0.7 4352 1856 ? Ss Oct23 0:14 init [2]
root 2 0.0 0.0 0 0 ? S Oct23 0:00 [kthreadd]
root 3 0.0 0.0 0 0 ? S Oct23 0:01 [ksoftirqd/0]
root 4 0.0 0.0 0 0 ? S Oct23 0:00 [watchdog/0]
root 5 0.0 0.0 0 0 ? S Oct23 0:00 [events/0]
root 6 0.0 0.0 0 0 ? S Oct23 0:00 [khelper]
root 9 0.0 0.0 0 0 ? S Oct23 0:00 [async/mgr]
root 162 0.0 0.0 0 0 ? S Oct23 0:00 [sync_supers]
root 164 0.0 0.0 0 0 ? S Oct23 0:00 [bdi-default]
root 165 0.0 0.0 0 0 ? S Oct23 0:39 [kblockd/0]
root 170 0.0 0.0 0 0 ? S Oct23 0:00 [ata/0]
root 171 0.0 0.0 0 0 ? S Oct23 0:00 [ata_aux]
root 172 0.0 0.0 0 0 ? S Oct23 0:00 [ksuspend_usbd]
root 177 0.0 0.0 0 0 ? S Oct23 0:00 [khubd]
root 180 0.0 0.0 0 0 ? S Oct23 0:00 [kseriod]
root 200 0.0 0.0 0 0 ? S Oct23 0:00 [rpciod/0]
root 227 0.0 0.0 0 0 ? S Oct23 0:00 [khungtaskd]
root 228 0.0 0.0 0 0 ? S Oct23 4:23 [kswapd0]
root 229 0.0 0.0 0 0 ? S Oct23 0:00 [aio/0]
root 230 0.0 0.0 0 0 ? S Oct23 0:00 [nfsiod]
root 231 0.0 0.0 0 0 ? S< Oct23 0:00 [kslowd000]
root 232 0.0 0.0 0 0 ? S< Oct23 0:00 [kslowd001]
root 233 0.0 0.0 0 0 ? S Oct23 0:00 [xfs_mru_cache]
root 234 0.0 0.0 0 0 ? S Oct23 0:00 [xfslogd/0]
root 235 0.0 0.0 0 0 ? S Oct23 0:00 [xfsdatad/0]
root 236 0.0 0.0 0 0 ? S Oct23 0:00 [xfsconvertd/0]
root 237 0.0 0.0 0 0 ? S Oct23 0:00 [crypto/0]
root 336 0.0 0.0 0 0 ? S Oct23 0:00 [scsi_tgtd/0]
root 348 0.0 0.0 0 0 ? S Oct23 0:00 [scsi_eh_0]
root 380 0.0 0.0 0 0 ? D Oct23 0:00 [btn_t]
root 388 0.0 0.0 0 0 ? D Oct23 0:00 [a3gblink_t]
root 453 0.0 0.0 0 0 ? S Oct23 0:43 [md1_raid1]
root 455 0.0 0.0 0 0 ? S Oct23 0:01 [kjournald]
root 520 0.0 0.6 4608 1536 ? S<s Oct23 0:00 udevd --daemon
root 918 0.0 0.4 3584 1024 ? Ss Oct23 1:14 logsave -s /var/log/fsck/checkfs fsck -C -R -A -a
daemon 1293 0.0 0.4 3968 1216 ? Ss Oct23 0:00 /sbin/portmap
root 1453 0.0 1.6 30592 4288 ? Sl Oct23 2:40 /usr/sbin/rsyslogd -c3
root 1482 0.0 10.1 70400 25792 ? S<s Oct23 28:50 /usr/sbin/apache2 -k start
root 1497 0.0 0.0 0 0 ? S Oct23 0:12 [jbd2/sda4-8]
root 1498 0.0 0.0 0 0 ? S Oct23 0:00 [ext4-dio-unwrit]
root 1766 0.0 1.2 5632 3072 ? SN Oct23 30:29 /bin/sh /usr/local/sbin/monitorio.sh
root 1782 0.0 0.6 3712 1600 ? Ss Oct23 1:03 /usr/sbin/ifplugd -i eth0 -q -f -u0 -d5 -w -I
root 1798 0.0 0.6 4032 1600 ? Ss Oct23 0:00 /sbin/rpc.statd
root 1807 0.0 0.5 7808 1280 ? Ss Oct23 0:00 /usr/sbin/rpc.idmapd
root 1826 0.0 0.0 0 0 ? S Oct23 0:00 [lockd]
root 1827 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1828 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1829 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1830 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1831 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1832 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1833 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1834 0.0 0.0 0 0 ? S Oct23 0:00 [nfsd]
root 1838 0.0 0.2 4480 704 ? Ss Oct23 0:00 /usr/sbin/rpc.mountd --manage-gids
root 1849 0.0 1.5 12032 3968 ? Ss Oct23 0:24 /usr/sbin/nmbd -D
root 1852 0.0 1.0 20096 2688 ? S<s Oct23 0:00 /usr/sbin/smbd -D
root 1863 0.0 0.3 20096 832 ? S< Oct23 0:00 /usr/sbin/smbd -D
root 1889 0.0 0.4 7232 1216 ? S Oct23 0:00 /usr/sbin/vsftpd
root 1893 0.0 0.6 4288 1728 ? S Oct23 0:00 /usr/sbin/cnid_metad -l log_note
root 1968 0.0 1.1 7168 2880 ? S< Oct23 0:20 /usr/sbin/afpd -U uams_dhx2.so,uams_clrtxt.so -g nobody -c 50 -n MyBookLive
root 2048 0.0 0.8 3776 2048 ? Rs Oct23 17:17 /usr/local/bin/mDNSResponderPosix -b -f //etc/mDNSResponder.conf -P /var/run/mDNSResponder.pid
103 2177 0.0 0.6 5312 1664 ? Ss Oct23 0:00 /usr/bin/dbus-daemon --system
root 2219 0.0 0.4 3584 1088 ? S Oct23 0:00 /usr/local/bin/resetbtnd /dev/input/event0 4 /usr/local/sbin/resetButtonAction.sh
root 2314 0.0 0.6 3840 1600 ? S Oct23 0:01 /usr/local/bin/lld2d eth0
root 2969 0.0 0.5 3776 1472 ttyS0 Ss+ Oct23 0:00 /sbin/getty -L ttyS0 115200 vt100
root 2999 0.0 0.9 19136 2304 ? SNl Oct23 0:30 ./miocrawler
root 3039 0.0 2.1 11392 5440 ? SNl Oct23 6:53 ./bin/mediacrawler
root 3103 0.0 2.3 15104 6016 ? SNs Oct23 1:47 /usr/orion/communicationmanager/communicationmanager -f 120
root 5966 0.0 1.2 5120 3264 ? SNs 17:17 0:00 /usr/sbin/cron
root 5984 0.0 0.0 0 0 ? S 17:17 0:00 [flush-9:1]
root 5985 0.0 0.0 0 0 ? S 17:17 0:00 [flush-8:0]
root 7542 0.0 0.7 3904 1856 ? SN 17:20 0:00 sleep 60
www-data 7933 0.7 9.2 71104 23552 ? S< 17:21 0:00 /usr/sbin/apache2 -k start
www-data 7968 0.8 12.8 72768 32704 ? S< 17:21 0:00 /usr/sbin/apache2 -k start
www-data 8078 0.8 8.9 70848 22848 ? S< 17:21 0:00 /usr/sbin/apache2 -k start
www-data 8182 0.0 5.4 70400 13824 ? S< 17:21 0:00 /usr/sbin/apache2 -k start
root 8226 2.0 1.2 5056 3136 ? S< 17:21 0:00 /bin/sh /usr/local/sbin/getSystemLog.sh
www-data 8247 0.0 5.4 70400 13824 ? S< 17:21 0:00 /usr/sbin/apache2 -k start
www-data 8248 0.0 5.4 70400 13824 ? S< 17:21 0:00 /usr/sbin/apache2 -k start
root 8490 0.0 1.1 4928 3008 ? R< 17:21 0:00 ps aux
root 21628 0.0 0.7 4160 1856 ? Ss Nov06 0:00 dhclient3 -pf /var/run/dhclient.eth0.pid -lf /var/lib/dhcp3/dhclient.eth0.leases eth0
root 21780 0.0 1.0 42496 2624 ? Ssl Nov06 0:00 /usr/local/bin/forked-daapd
root 21971 0.0 0.5 3840 1344 ? SN Nov06 0:00 /usr/local/twonkymedia-5/twonkymedia -D -appdata /CacheVolume/twonkymedia -logfile /CacheVolume/twonkymedia/twonkymedia-log.txt
root 21973 0.2 2.2 22400 5632 ? SNl Nov06 29:40 /usr/local/twonkymedia-5/twonkymediaserver -D -appdata /CacheVolume/twonkymedia -logfile /CacheVolume/twonkymedia/twonkymedia-log.txt
root 22011 0.0 1.1 70848 2944 ? Sl Nov06 0:59 /usr/local/bin/upnp_nas_device -webdir /var/local/upnp_nas_device -desc nasdevice.xml

Myron · November 16, 2011, 10:11pm

Thanks. In wonder if it’s your computer that’s at issue. The network interface is showing zero errors and warning which is excellent. SMART drive diagnostics are also normal and without error.

Have you got another computer with a gigabit network port that you can try connect your MBL to so as to eliminate the computer as the problem?