I have a 320 Gig WD My Passport Essentials HD (Model: WDBAAA3200ABK-00). The drive works perfectly on my Windows Vista HP laptop, however on my new Dell Inspiron 570 the drive will not load. I have tried all of the USB ports (front and back) as well as purchased a Dynex powered USB hub…thinking that the USB did not have enough power for the drive. When the drive is plugged into any of the ports, it is running with a white light flashing. I have noticed that it is detected in the Control Panel under Devices and Printers as “My Passport 070A”. The device status is "No drivers are installed for this device. " There is no option to update the drivers either.
Thanks in advance for considering to suggest an answer to this issue. Cheers, J