Because of a hard drive failure I had to replace it with a new one. After reinstalling Windows 7 home Premium and my software, everything seems to be working fine except for my external hard drive (My Book Essential - 3TB). It’s data transfer rate is extremely slow. It was running fine before the failure. I updated all my drivers so I don’t think that would be the cause.
It seems like I’m using a USB 1.1 driver instead of an USB 2.0 driver. How can I check to see if this is so? And if it is, where can I find the correct USB 2.0 driver?
Any other insight into why external hard drive would be running slow would be appreciated.
Hello,you can first run a DLG test to rule out any possible hardware damage. To get the latest drivers you can go to your computer/laptop manufacturer support page.
Thanks for this very useful forum… I have a developed a similar MYBOOK issue. I am running two MYBOOK hds using XP pro & inputing via one on firewire & one on USB (1). Until last week this set up worked very well. The larger of these two MYBOOKs has gone to a very slow access… v e r y s l o w. I have swapped cables, swapped power supplies, got the questionable HD plugged into the wall socket rather than a power supply. In each case, one MYBOOK runs normally while the one in question is still slow. I can access data on the slow drive, it just takens a very long time.
I have downloaded & run the WinDLG program & it will not test for logical drives, only physical drives… both MYBOOKs only show up in the lower block labeled logical drives.
