External drive not recognised by certain computers

My drive works on my home computer fine, never had a problem, but when I try to use it at an internet cafe it doesn’t read the light just blinks or it sometimes reads but says that it might not function properly but doesn’t show up in My Computer or Device Manager. I’ve left it in for up to 30 mins waiting for it to read and disconnected/reconnected multiple times.

The owners of the cafe said that it should work so I’m not sure what to do if anything.

I’ve had it for a while so forget what it’s exact name is but I think it’s Legacy External or My Passport but I’m not sure. (edit: WD Passport in My Computer)

The MDL is WD1600U017-005

It’s 149gb connects via usb.


You can try checking if the drive works connected to another port. You can try the ones on the back of the computer as this might be a power issue.