Tenlegs: I have having the exact same problem. I am able to access my shares remotely for public shares but not private shares that I have access to. Were you able to figure it out?
I get the following message. It’s weird because I triple checked that I do have access to those private folder that I am trying to access.
execution failed: 1244
System error 1244 has occurred.
The operation being requested was not performed because the user has not been authenticated
This still seems to be a problem. I set up a user (Friend who volunteered to help me test remote access) with access to some shares including one for him.
He got this error when trying to access his share but not some others that I had given him access to.
I then tried remote access from my pc which is local to the mycloud. I got the same error trying to access his share. I then deleted his share via dashboard, then created it again. This time with all lower case. I was able to then acccess it. He hasdn’t had a chance to re test as yet.