Over the past number of years, I spent a small fortune on more than a few WD external HD’s of various sizes and models to backup my work and home PC’s. A couple of years ago, I reconnected one of these drives to retrieve some archived files but it wouldn’t mount on either my laptop or desktop.
At that time I researched WD’s website and tried every recommended remedy, to no avail. I figured this drive was defective, so I disposed of it. Sometime later, I had the same experience with a second and third WD drive where I had redundant backups. Based on the huge volume of similar complaints on the WD website, I decIided to wait awhile, figuring a solution would eventually be posted by WD.
These WD drives show up in the Device Manager and Disc Manager, but remain inaccessible and do not mount on the desktop even after trying numerous suggestions on the WD web pages.
I can’t believe that WD hasn’t come up with a definitive, straightforward patch or other solution to this problem, and I regret that I entrusted my file backups to WD.
Needless to say, I will never purchase another WD product, and I will advise others to steer clear of WD, unless they need an expensive brick for a doorstop.