Hi, I need the exact amount of power (volts and amperes) to turn on my cloud home duo. I need to know if my power adapter is not enough powerful (even if it is the original one) or if my product has problems. Europe standards.
Thanks
My Cloud Home Duo (4TB, 6TB, 8TB, 12TB) … 12 Volts / 3 Amps / 36 Watts
My Cloud Home Duo (16TB) … 12 Volts / 4 Amps / 48 Watts
P.S. You posted in the “My Cloud Home” forum … the “My Cloud Home Duo” forum is here