EX4100 Web Management 403 Forbidden

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX Series
1

Hi

In trying to debug/fix a problem with throughput to/from the EX4100 from an ESXi host I have moved the NAS to a separate VLAN in my network. Is it not possible to access the web portal from a different subnet? I can ping and open SMB shares fine so connectivity exists.

Thanks

Paul

2

Hello paulmh5,

It seems that it is an issue with router configuration. It is best to contact the ISP in order to resolve the issue.

3

Hi

This issue isn’t anything to do with the networking equipment, if I get a forbidden page from the EX it means connectivity is fine but the end device is refusing to serve content.

Paul

4

Hey @paulmh5,

Try accessing the dashboard on another browser using the IP address.

let me know issue persist.

5

Hi

The issue persists for any device not on the same subnet as the EX4100.

Thanks

Paul