EX4100 System Only Restore...lost my 5TB Plex Move file

#1

Need help please …
I have a 24 TB WD EX4100 at home… my power drop out for 3 days when i log back on i could not get onto my plex .So when i started looking into it … it said we cant see your Server So after about 3 hours …i did what i thought would help i did a System Only Restore…When looking i see 17.4 TB still free. But i can not find my all my moves over 6 TB worth…when i go into apps to use App File View. i still cant see the 5 TB … all i see are the new files i just open… Can someone please please help me get all my files back or tell me if i need to just start all over…

#2

Log in via SSH and you’ll probably still see your movies:

root@WDMyCloudDL4100 root # cd /shares
root@WDMyCloudDL4100 /shares # ls -la
drwxrwxrwx    2 root     root             0 Feb 23 18:28 .
drwxrwxr-x   18 root     root             0 Feb 23 18:27 ..
lrwxrwxrwx    1 root     root            20 Feb 23 18:28 .wdphotos -> /mnt/HD_a4/.wdphotos
lrwxrwxrwx    1 root     root            21 Feb 23 18:27 MKV-Low -> /mnt/HD/HD_a2/MKV-Low
lrwxrwxrwx    1 root     root            20 Feb 23 18:27 Public -> /mnt/HD/HD_a2/Public
lrwxrwxrwx    1 root     root            13 Feb 23 18:28 Volume_1 -> /mnt/HD/HD_a2

(I’m using a DL4100 but I think the EX4100 is arranged the same.)

So if the paths are still there, go back into the web dashboard and see if the share is still defined.

We’ll go from there.

#3

Thank you so much as soon as i get off work i wll try and i will update you with what happens along with so Pic… if i still have an issue…

Thank you
MadMaxZL1

#4

here is what its showing me
BusyBox v1.20.2 (2014-10-30 15:28:01 CST) built-in shell (ash)
Enter ‘help’ for a list of built-in commands.

root@WDMyCloudEX4100 root # cd /shares
root@WDMyCloudEX4100 /shares # ls -la
drwxrwxrwx 2 root root 1024 Mar 20 15:16 .
drwxr-xr-x 20 root root 1024 Mar 20 15:15 …
lrwxrwxrwx 1 root root 20 Mar 20 15:16 .wdphotos -> /mnt/HD_a4 /.wdphotos
lrwxrwxrwx 1 root root 17 Mar 20 15:15 P2P -> /mnt/HD/HD_a2/P2 P
lrwxrwxrwx 1 root root 20 Mar 20 15:15 Public -> /mnt/HD/HD_a2 /Public
lrwxrwxrwx 1 root root 31 Mar 20 15:15 TimeMachineBackup -> /m nt/HD/HD_a2/TimeMachineBackup
lrwxrwxrwx 1 root root 13 Mar 20 15:16 Volume_1 -> /mnt/HD/HD_

#5

So if P2P was the share your movies were in, the share still exists.
From where you left up there, descend into that path:

cd P2P

and see if they’re still there.

#6

Tony
i would like to say thank you for all your help… but i had my friend stop by and look and its all gone. and yes i want to cry… not sure how it happen just yet,… But when set up in Raid 5 and having 4 ^6TB drives gives you about 17TB… so ■■■■ mad… i will be sale this EX4100… this is why i got it… to never lose my stuff and i just lost 5 years of moves… and no telling how much of my time… making them the format i wanted to … its just jacked up… so jacked up…