EX4100 missing a folder

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

A folder on the partition Public has disapeared or has been erased by accident. How Can recover files or check files for recovery? Thank you very much!!!
PS I desperately need those files

Thakn you again

2

Hi,

You can refer to the following link: My Cloud: Recycle Bin