I have hooked up the ex4 and my network see’s it. I have an IP address. My problem is when I go to the settings and try to change it It locks up. I have downloaded the latest firmware. I am running windows 8.1 64 bit. I have an I7 dual core with hyper drive. Can some one help me out here?
I would recommend a factory restore if you haven’t already placed a lot of stuff on there. I know that for me personally, and for many users throughout the forum this tends to solve a lot of issues that the EX4 and regular mycloud come with. I can tell you as a new EX4 user of about a month that was the first thing I did when I got the product based on my experience with the regular 4TB mycloud
You have loged into ex4. you go to settings and try setting a password for instance, the menue would pop-up but you could not change it. This problem is throught out all od dashboard settings.
When you are in the dashboard, if you wanted to change any setting in there, the setting like utilities quick test, it did test but now I can’t close it down unless close the connection( Internet ) and reopen it.
most likely one or more of your browser extensions were interefearing with the dashboard pages, I think disabling those should make it work on your original browser as well.