My EX4 running RAID5 has been operating perfectly for the first two months.
A week ago I shut it down prior to leaving town.
The display showed there was an update available.
Upon powering it up the four drive lights blink and the display says no drives present.
I can’t get link lights off either ethernet port.
When I ask it to shutdown it reboots and I have to pull the power cable.
I don’t know the software version but I bought it in April.
I don’t remember if I had configured it to automatically update but I know I didn’t tell it to update.
I created a support case on Sunday but haven’t heard from them.