EX4 Connections

Trying to connect WD Sync to my EX4 (W`10) and receive he message :"Unable to connect to the remote server. Works fine on my iMac.

Suggestions ?

Hi,

You can follow the KBA below mentioned-

https://support.wdc.com/knowledgebase/answer.aspx?ID=11394

https://support.wdc.com/knowledgebase/answer.aspx?ID=18132&lang=en

https://support.wdc.com/knowledgebase/answer.aspx?ID=18623

Thank You