EX2 unresponsive, also after 40sec reset

#1

Over the last 6 months, I have noticed my EX2 getting ever slower, perhaps due to large numbers of medium-sized files being stored on it (e.g. 10’s of 1000’s of files, from security cameras). But it always worked. However, we seem to have reached a point where I cannot access anything anymore: accessing the file system through Windows times out, and -worse- the dashboard is unresponsive. About the dashboard: I did a 40 sec reset, logged in again (which itself is quick), but the resulting screen is unresponsive: I cannot click on anything. Sometimes I get only the horizontal menu-scroll bar, sometimes I get a fuller screen with the ‘Capacity’ and ‘Device’ boxes, but nothing can be done (I tried with IE, Firefox and Chrome – no difference). In case I get a fuller dashboard displayed, the CPU indicator at the bottom-left suggests a very high CPU usage.
Right now, my EX2 has effectively become a brick. Please advise.

#3

Thanks – I read through thread, but how do I disable cloud access if I cannot perform any action on the dashboard? Also, I cannot get in through ssh as port 22 appears to be closed.

#6

What about taking the disks out, copying the contents, wiping them and putting them back in? (or put in new disks) Any chance of that working?