EX2 Ultra won't go to sleep mode

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hello
I have a problem with my EX2 Ultra. The hard drives won’t go to sleep mode from yesterday. Before that I uploaded to cloud a lot of different data (~350GB). I thought it need to index data and create thumbnails.
All night and few hours have passed and EX2 ultra still can’t go to sleep mode.

I already turned off and on device and updated firmware from 2.30.193 to 2.30.196 but nothing changed.

How I can check what preventing my device from go to sleep ?

Please help because I can’t sleep while drives are spinning.

2

Chances are, the content is still indexing.
If you have Twonky or Plex installed, they will index as well.

https://support.wdc.com/knowledgebase/answer.aspx?ID=15162&s=

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