So, i’m new here. I recently purchased a 12TB EX2 ULTRA, additionally i already own an 8TB version of the same drive. I maxed out the 8 so purchased a 12 to add to my network. After getting the 12 hooked up and online it is only reporting 5.89TB available space, mind you I have added nothing to the drive at this point. I contacted support their response was that it is a RAID 1 drive and that’s why it is reporting the drive space as 5.89. My question is why does the 8TB report close to 8TB of space? I never modified the 8TB drive in anyway.
What am i missing?