WD Community

EX2 Ultra fan alerts

I have been getting fan alerts, looking for a replacments ?

Hi @lpvancini,

Based on your concern, I would suggest you please refer the link mentioned below:

My Cloud Fan Not Working or Failure Alert Message
https://support-en.wd.com/app/answers/detail/a_id/24618

Unfortunately I have tried all of these, it a shame you can’t just order a replacement fan, it a $4.00 part but WD wants you to buy a completely new one. My plans if I can’t find the fan is to find another company NAS. I really like the features of this one but Not happy with WD support.

Support for Western Digital Hard Drives | Western Digital

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