Ex2 Ultra - Cooler Fail

Good Morning! My device is MyCloudEx2 Ultra, it gave a caution alert on the home page, I did the system test and saw that it is the fan with a problem, how do I change it, is there any place to buy the correct model? Are there service personnel appointed by WD for this exchange?

Hi @alfredudu,

Please refer to this KB article: My Cloud Fan Not Working or Failure Alert Message

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