EX2 Ultra - Connect to volume root

How do I connect to the root of a volume on my EX2 Ultra? I want to copy all files to another disk on my system. Having to do it share by share is painful, and backup only lets me select a limited number of shares.

Hello AmRes,

I would suggest you to contact WD support as any changes which are not recommend for the device could cause data loss.

Refer the link provided below for contact information.