EX2 in macOS Catalina does not work properly with finder

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

I have two EX2 units, whenever I mount one of them from finder using SMB, after a while if I want to access a different share or if mounted one is unmounted, finder shows an error stating it does not find the original item.

It seems lots of issues are also reported on Sinology units. Did anyone from the community suffer same issue and found any solution?

2

Hi genoso,

Thank you for writing to us.

This query can be better addressed over the phone call, so please call us this way we will help you to resolve your query.

Please contact us on given below contact details.

support.wdc.com

Contact Support

List of WD support phone numbers.

3

Could the solution please be shared here? A lot of people, including me, have this issue.

4

No solution so far