EX2 does not recognize drives

Looking for advice. My EX2 will not recognize either of the two 4GB HD installed. It used to, but will no longer. I have tried formatting the drives in various formats, including the Linux 4, but no joy. Is this an indication of the EX2 failure?

Joe B

Hi jtbusfield,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.