EX2 CPU perormance

Welcome to the WD Community.

Can you please try a system only reset?

It’s not normal that the unit stays like that all the time.

See if the following links helps with some tips

http://community.wd.com/t5/WD-My-Cloud-EX2/CPU-100-smbd-Process/m-p/827953#M1951

http://community.wd.com/t5/WD-My-Cloud-EX2/Strange-problem-streaming-mkv-vs-streaming-Blu-Ray-disc-iso-high/m-p/787273#M1166