EX2 boot time is around 2-3 hours

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hi Guys,

Last week I ejected one of my disks and added a new one.

Since the new disk was a defective one, I shutdown EX2 and reinstalled the first one.

After boot - data is accessible and all is great, however…

Since that day - EX2 boot time is around 2-3 hours… nothing helps…

I called support - they suggested hard factory restore and format disks… great… go backup 8Tb…

Any clue/idea/suggestion? … please…

Cheers,

Shay.

2

A factory restore… as support suggested.

3

Thanks,

would it hard data on the disks, or it will “understand” there is data of EX2 cloud and will be able to re-access it?

Shay.

4

If you do a factory restore, you will LOSE all your data as it will ERASE the drives, so back up your data.

It is not hard/bad on the HDDs.

5

Thanks for the heads up.

I have no way to backup 7.5Tb of data to external disks so I can format my NAS which is my main data repository :frowning:

Any additional ideas? please?

Cheers,

Shay.

6

Honestly, none. Rebooting will only take it several hours. Short of rebuilding it or resetting the NAS’ settings or wiping completely, not too sure. 

7

I would also highly suggest a “backup” of the NAS. Having 1 respository isn’t a good backup solution.

8

Use a service like crashplan would be my argument.  Then the rebuild is surely slow(download 7.5 terabytes will make your provider happy) but it is one surefire way of keeping it safe I guess.

1 Like
9

Hi all,

Issue resolved by doing factory default, no data lost.

Cheers,

Shay.