hey nick same thing happened to me , i lost everything to it says but i never even disconnected until after i turned my computer off . Everything was lost before i did it ! I then tried to “restore to earlier date” still gone, did it to an even earlier date ,still gone !
I suppose i will have to get my computer shop pals to assist me and see if my comp lost it some how or if it’s in the wrong settings or something .
I only had movies in it but they should not of been lost. It also says my password is wrong . Plus it is not showing up in my computer with and storage space either and I got a 2TB unit! When I look it up in my Computer it says
free space 0 bytes and used space 0 bytes in both areas WD SmartWear (G:) and Local Disc (H:)
I have the extended warranty for 2 years but it is only 2 months old so this is not looking good to me right now !