Right out of the box I had problems with my WD TV Live Streaming Media Player. It goT hung up on screens, wouldn’t play media files, but no problem (I thought) because there were updates available. Once I updated the firmware the device wouldn’t recognize my external 3TB Seagate hard drive! It was also very buggy - worked when it wanted to work. So I switched USB ports (from 1 to 2) and I even switched to a 500 GB passive external hard drive, and it didn’t play/recognise it either. I tried power on, powerd off, (hard and soft) reset to factory settings, and wiggled and changed wires to no end.
So I jumped online to search for a solution, and I found what you’ve likely found… TONS of people having TONS of problems with this device! ALL KINDS OF PROBLEMS. But I noticed something. WE ARE ALL DESPERATELY SEARCHING for fixes for something we shouldn’t fix! Products are supposed to work when you purchase them. I’ve literally seen THOUSANDS of complaints about this product, which leads me to the OBVIOUS… it doesn’t work… period. It’s like the lottery. A few people will win (a very small percentage) but most will lose. And that’s exactly what weems to be happening here. Maybe some people are lucky enough to win with this product, but a LARGE number of us are losing… losing our money.
WE PAID OUR HARD-EARNED MONEY for a product advertised to do a certain thing. And for a larger number of people, it’s not doing it! So why are we wasting OUR time trying to fix something instead of WD? …time I should be spending enjoying viewing movies? This is ridiculous! AND WE’RE ALL STUPID!!! Western Digital is TAKING our money for something that doesn’t work! They know it, and you know it! Think about it: Would you buy a brand new car that wouldn’t start or drive? …only to spend hours under the hood trying to fix it yourself? Of course not!
So what’s the solution? It’s obvious. Return this piece of garbage and spend your money on something that works as advertised! I had nealry 20 family members over and thought this would be a great way to enjoy movie time together, but all I did was waste time and endure extreme FRUSTRATION!
I am returning this “product” today and I will NEVER purchase Western Digital products EVER again. Nor will I EVER recommend their products (except to the few people I don’t care for!) …YOU’VE BEEN WARNED!