Ethernet chip overheating problem on the wdtv live hub

Community Archives WD TV Live Hub Network
1

i VE HAD 2 WDTV LIVE HUBS FAIL WITHIN THE LAST YEAR . aFTER THE FIRST ONE BEEN REPLACED THE OTHER FAILED WITHIN 1O MONTHS. 

Current problem is as follows.

On a windows 7 pc , i can see the name  wdtv live hub via the ethernet network but cannot access the hub . Cannot ping and the WD discovery Program does not see the unit.

Any suggestions as i do suspect that the ethernet has failed and my research indiactes there has been problems with the ethernet.

Attempting to contact Customer support is a nightmare from overseas. Really a waste of time.

Also the first replacement took over 8 weeks to replace .Hence my real warranty was only 10 months of a working unit

that failed again.

Love to hear any comments.

2

Can you access any other network shares from your Windows 7 PC?  Firewalls? 

Did you enable Network Share Server on the WDTV Live Hub?  Can you access the GUI?

Which firmware is it? 

3

Can you access services like youtube from the hub? Your heading is definite that a chip is overheating but within your post it says that this is what you believe. Do you know if there is a problem with the chip or not. Are you technically equipped to know that it is a overheated chip or are you just going on internet rumours.