Essential 1140 issue

my drive just stopped working, its 6 months old. my laptops wont recognise it as a drive, but when i go into disk management, it’s listed as a device

https://www.dropbox.com/s/f6t57vr7s33m49d/20130420_104215.jpg

https://www.dropbox.com/s/eldzpqvhimlmo0i/20130420_104321.jpg

when it’s plugged into any of my laptops it just hangs at this…

https://www.dropbox.com/s/iw8ulu71t779qik/20130420_102939.jpg

i tried the lifguard software, it sees the drive, tests pass without it scanning anything but in status it says warning.

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I try to update it, the update sees the drive but it fails immediately…

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https://www.dropbox.com/s/ssffiw0gevk9zf6/20130420_102736.jpg

now i am assuming that the drive(only 6 months old)is failing, would this be a correct assumption? if so I need to get some of the data recovered before i send it in to WD.

Hi, you can try using another USB cable. If that doesn’t work, you can try using a data recovery program to scan the hard drive, with the help of Google your should be able to find several option.