Error when installing PLEX, help!

Hello, when I try to install plex via the webUI I get this error message! ” * Upgrade was not successful. (370006)”.

I’ve reinstall latest FW, no luck. I’m fairly familiar with Linux, can I install plex myself?

Otherwise how do I solve this problem?

Hi Ritte,

You should try updating the plex using the link mentioned below.

https://support-en.wd.com/app/answers/detail/a_id/15161

Make sure that your device is connected with the local internet connection while updating the plex on the device.