Error when connecting to VLC over FTP


#1

I’ve tried to connect to My Cloud EX2 Ultra using VLC over FTP on iOS and from Desktop version, but get error. On iOS I get an error that says, “SERVER CONNECTION FAILED Please check your server address and credentials.” On Desktop version, I see an error that says, “553 User not allow” after trying to retrieve file/video. I have been able to connect and retrieve files using a different FTP client. Any ideas on what might not allow it to work? I used to be able to connect with an older model from WD (My Book World Edition II). Thanks!


#2

See the dedicated EX2 Series subforum where users more familar with that device may be able to assist.

https://community.wd.com/c/network-attached-storage/wd-my-cloud-ex2


#3

Thanks, I’ll try there.