Error code: Out of Memory

[mmaidana2001]

Hello there
when uploading files from my hard drive to MyCloud PR4100 it is showing constantly the following error:
Error code: Out of Memory (then exits MyCloud)
Any tips how to fix it?

Thank you!
Marcelo

[Neha_07]

Hi @mmaidana2001,

Please refer to the following KB article: My Cloud: Upgrading the Memory

[mmaidana2001]

Dear Neha_07

Thanks so much for your help.

Marcelo