i have found a solution. the problem is with the remotewd certificate. i was able to log on via another computer, and then export the remotewd certificate (located wihtin the trusted certificate root). i then loaded that certificate onto my computer and imported it using the following procedure:
To add certificates to the Trusted Root Certification Authorities store for a local computer
Click Start , click Start Search , type mmc , and then press ENTER.
On the File menu, click Add/Remove Snap-in.
Under Available snap-ins , click Certificates ,and then click Add.
Under This snap-in will always manage certificates for , click Computer account , and then click Next.
Click Local computer , and click Finish.
If you have no more snap-ins to add to the console, click OK.
In the console tree, double-click Certificates.
Right-click the Trusted Root Certification Authorities store.
Click Import to import the certificates and follow the steps in the Certificate Import Wizard.
it’s important that you follow the above procedure exactly as it appears, otherwise, the installation will not work.
good luck!
