Error 0x800700DF The file size exceeds the limit allowed

My Cloud OS 3 Personal & Network Attached Storage My Cloud
4

Ribas1972 wrote:

I am trying to download a file 9GB from an online backup drive and I receive the following error message: Error 0x800700DF: The file size exceeds the limit allowed and cannot be saved.

 

What can i do?

Are you doing this via www.wd2go.com, or via the My Cloud Desktop app?  

If the former, then there’s nothing you can do.  

Microsoft has a limitation on WebDAV-based file transfers.   Even modifying the registry, you won’t be able to increase it beyond 4GB.

http://answers.microsoft.com/en-us/ie/forum/ie8-windows_xp/error-0x800700df-the-file-size-exceeds-the-limit/d208bba6-920c-4639-bd45-f345f462934f

Doing what Andreas recommends would actually change the limit to the default of 50,000,000 bytes (50 megabytes).

If you’re using the My Cloud Desktop app, I’m not sure if that limitation applies or not.