I recently bought a new laptop and when tying to transfer files from new laptop (Windows 8) to My Cloud Mirror I get the error message
Error 0x8007003B: An unexpected network error occurred
In addition it shows that availability is offline.
I have tried to restart the My Cloud Mirror device but after 30 mins I still get the message System is booting up when I try and go to the dashboard.
I had seen some posts regaring changing sleep time and was unsure where to change this which i why am trying to get into the Dashboard bot not having any luck.
Does the same thing happen to you on other computer ? Follow this link and check if the information there can help you out with your issue. Hope this helps you out:
I am a Windows 7 Ultimate user and I have bought a My Cloud Mirror as I want to backup to a network location.
I used to backup regularly to a separate drive on my PC but suffered a severe attack which encrpted all my files and my back up files too! My precautions did not protect me
So I thought backing up to a network location would be more secure. However, when I backup to My Cloud Mirror the process never completes, error message 0x81000037 being reported as the reason.
Does anyone know how to backup to a network location? I have followed the articles in the Knowledge Base but with no success.