I have a My Book Elite and was having trouble with a few files and folders I couldn’t delete. I backed up my external drive and used the WD smartware erase function on it. I let it do its thing and afterwards I ran into some problems.
It won’t show up in My Computer anymore. It shows the drive when i go to safely remove connected hardware via the taskbar but nowhere else. The only thing i can interact with is the virtual drive. Smartware acts even weirder. If i run smartware it shows up in the home tab but with the message “No writable WD SmartWare partition found” and I can’t interact with the drive in any way, only safely remove it. If i run the VCD manager I can hide/show the virtual CD drive and the WD Quick View shows the drive as connected, with the default name, and as unlocked but I still can’t do a **bleep** thing with it.
what is going on? how do i fix this? I’ve already tried uninstalling and reinstalling smartware and it didn’t help
EDIT: Solved it by manually formatting via disk management. Guide is found here: http://wdc.custhelp.com/app/answers/detail/a_id/3865/session/L2F2LzEvdGltZS8xMzUyNDM5MDExL3NpZC9WRFRWbFBhbA%3D%3D
