After transferring all my files to a new My Cloud to replace my My Book LIve, in addition to DELETEing my files on the My Book Live, I want to ERASE those files. I have not found a way to do this. Can anybody advise how to ERASE / overwrite the My Book Live before returning it to WD?
Hi @mhrr,
Please refer to the below link to format your drive
Instructions to Format a Drive for Use with Windows or macOS
And also you can refer to the link How to Format External Drives Using WD Quick Formatter:
Thanks
It can not find the network drive.
I will keep deleting using file manager. Very slowwwwww
Hi,
I appreciate that you have performed the troubleshooting steps.
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask