Erase NAS My Book Live

After transferring all my files to a new My Cloud to replace my My Book LIve, in addition to DELETEing my files on the My Book Live, I want to ERASE those files. I have not found a way to do this. Can anybody advise how to ERASE / overwrite the My Book Live before returning it to WD?

Hi @mhrr,

Please refer to the below link to format your drive
How to Partition and Format a WD Drive on Windows and macOS

And also you can refer to the link How to Format External Drives Using WD Quick Formatter:

It can not find the network drive.
I will keep deleting using file manager. Very slowwwwww


I appreciate that you have performed the troubleshooting steps.

Please contact the WD Technical Support team for best assistance and troubleshooting: